Telephone Phishing Scams
We are aware of individuals posing as Blue Cross & Blue Shield of Mississippi representatives who are contacting people by phone asking for personal information such as social security number, the name of their physician and other health information. Calls often appear to be from a local caller and are asking general health-related questions to engage those who answer.
Be advised, these callers are NOT representatives of Blue Cross & Blue Shield of Mississippi. The callers are part of a phishing scam.
How to Protect Yourself
Be wary of anyone calling or emailing to obtain personal information. If anyone contacts you by phone or email for personal information, do not provide any details to the caller. Instead, end the call and note any details about the caller such as:
- Voice qualities
- Number they called from
- Time of day the call was received
You may report any such calls to us by contacting our Customer Support Center at 601-664-4590 or 800-942-0278, 8:00 a.m. to 4:30 p.m. Monday through Friday.