Protect Your Personal Information
Recently, there have been increasing reports of insurance scams targeting individuals’ personal and financial information across the country. We want you to be aware of these potential risks.
We are aware of individuals posing as a company called Simple Health, who are contacting people by phone claiming to offer substantial discounts on health plans. They obtain personal and credit card information and charge monthly recurring fees while the targeted individual never receives proof of coverage or an ID card. They also make it very difficult for the person to cancel or stop the recurring charges. Additionally, they have set up fake online listings with Manta and Google searches using the company logos along with fake physical addresses.
Others are receiving calls from someone claiming to be with their health insurance company, who will ask for personal information that could be used to obtain a credit account. The targeted individual may not know if their identity has been compromised until accounts have already been opened in their name.
Others are receiving calls from someone trying to obtain Blue Cross and Blue Shield contract information. They will then have a doctor, most likely from another state, sign off on a prescription for a product that most likely isn’t effective, send you a product and bill the insurance company thousands of dollars. Then, the individual will continue to receive automatic refills shipped to them.
How to Protect Yourself
Be wary of anyone calling or emailing to obtain personal information. If anyone contacts you by phone or email for personal information, do not provide any details to the caller. Instead, contact that company or individual (doctor, etc.) directly at their listed phone number to verify the request.
- Protect your personal information. Never give your information over the phone or email. If you become suspicious of a caller trying to obtain information, end the call immediately.
- Call your insurance company. If you become suspicious of a caller, contact the company at a verified business contact number.
- Check your credit report. If you suspect you may have been the victim of a scam, keep an eye on your credit report. By law, you can obtain a free credit report annually from the three major credit reporting agencies – Equifax, TransUnion and Experian.
If you have become a victim…
- File a police report
- Contact your Attorney General
- Freeze your credit* – this puts a halt on credit pulls, even coming from yourself, and can help curb fraudulent accounts being opened in your name. *There may be costs associated with this action.
If you have any questions or concerns about possible scams or phishing, you may contact our Customer Support Center at 601-664-4590 or 800-942-0278, 8:00 a.m. to 4:30 p.m. Monday through Friday.