Blue Cross Blue Shield of Mississippi

Federal Employee Program

Choosing Coverage

Choosing the coverage that best meets the healthcare needs of you and your family is important to us. We offer Standard Option and Basic Option coverage.

Standard Option: Enjoy the freedom to see any licensed doctor. Standard Option provides benefits for covered services that are performed by a preferred or non-preferred provider.

Basic Option coverage: Take advantage of a lower premium and no deductibles. Basic Option provides benefits for covered services when you choose a preferred provider.

To learn more about your choices, refer to www.fepblue.org .

Customer Service

Our experienced staff of representatives are trained to handle your questions about claims, Standard and Basic Option benefits, dental benefits, pharmacy programs, other Blue Cross and Blue Shield Service Benefit issues. For Federal Customer Service inquiries, please call us at 1-800-932-7724 or 601-932-4252, Monday through Friday between 8:00 a.m. and 4:30 p.m.

TTY/TDD services are available by dialing 711 or 1-800-582-2233. A Mississippi Relay Operator will get in touch with Blue Cross & Blue Shield of Mississippi to help with your needs.

The Federal Employee Program offers many online services, including viewing and printing your claims information , online EOBs, changing your address, requesting ID Cards and more. Sign up for, or log in, to the FEP eService website here.

Locate a Network Provider

As you make decisions about your healthcare, the Blue National Doctor and Hospital Finder is one source for important information about doctors, hospitals and other healthcare providers. Always seek the advice of a \ physician or other qualified healthcare provider for answers to any questions regarding the selection of a doctor, specialist, or healthcare facility. Verify the doctor, hospital, or other healthcare provider participat es in your network  before making an appointment.  Click here to find a Network Provider.

Field Service Representative

The FEP Group Representative conducts the marketing and external service activities necessary to promote the Blue Cross and Blue Shield Service Benefit Plan to federal installations throughout the State of Mississippi. Health Benefit Officers and federal employees can contact our Field Services Representative at 601-664-4812.